A full-service consultation firm, systems integrator and representative for Sierra Automated Systems (SAS) that’s gotten increased exposure and awareness in recent months has hired a Software and Field Services Engineer who will cover regional field service work and software programming for SAS products and other networked radio and audio systems.
Joining DNAV is Ben Ackerman. He is based in Rochester, N.Y., where he has spent the last seven years as Broadcast Engineer for WXXI Public Broadcasting Council, licensee of the NPR and PBS member stations serving the Western New York market.
“As one of those rare talents who knows both broadcast engineering and software development, Ben will help DNAV fulfill its role as a full-service dealer, installer, and technical services provider,” says Daniel Hyatt, Principal of DNAV. “Ben, along with other recently hired employees in sales, engineering and field services, will help DNAV build a strong foundation for continued growth and regional expansion.”
Ackerman’s duties at DNAV are two-fold. As a Field Services Engineer, he joins an expanding team of regional field technicians expands DNAV’s service reach into new areas. His duties include traveling to assist with radio station integrations and maintaining transmitter sites in Buffalo, Rochester, and Syracuse. His integration work will include installing SAS systems along with other equipment.
Ackerman will help to develop new software and work on existing software solutions, including SAS’s recently announced Global Connect, a complete on-premises and cloud solution that represents a software-based NOC for radio broadcasters to operate, maintain and monitor devices across local and remote facilities.
“We are thrilled to leverage Ben’s knowledge earned on the front lines of the broadcast industry to close the gap between broadcast manufacturers and the intuitive software features they want to see in their own products,” said Nick Straka, another principal of DNAV.
“I love being right at the forefront of the radio industry, which is exactly where DNAV is positioned at this moment based on the quality and expanse of the work they do,” Ackerman said. “It’s exciting to develop new technologies and to apply concepts I learned as an engineer to solve long-running problems for the industry at large, and not just for the station I happened to be working for at the time. It’s an opportunity to spread my talents to broadcasters everywhere.”
