For Speaking With Clarity, Check Your Jargon At The Door

Business leaders may think that using the latest clichés makes them appear professional, on top of their game, and in control. But, this column from public speaking coach and veteran public relations executive Rosemary Ravinal notes, the truth is that many bosses use jargon-filled language to conceal their weaknesses or fears. Yet, she says, no amount of colorful language can compensate for the lack of leadership and know-how.