Monday, June 22, 2026

Gordon Smith

Post-NAB Interview: Gordon Smith

Certainly we’re all very proud of the job NAB CEO Gordon Smith is doing for broadcasters with all of the

The dongle takeover: How the “Streaming Stick” is revolutionizing TV

If you are up-to-speed on news within the TV space, you hear the words

How to keep on-air talent

Given the increasing disfavor of judges and state legislators against the enforceability of non-compete agreements in the broadcasting industry, should prudent

FCC requests comments on proposal to require multilingual EAS alerts

With so much going on at the FCC and in connection with other topics

Using templates to save sales time

In nearly all email programs there is the option to add a signature to the end of your email. Some of you may not be aware that you can create and edit multiple signatures within your email program. This allows you the ability to create common sales templates within your email program giving you quick access to them in a single click.

Finding great salespeople in unexpected places

Does it feel like the talent pool in sales is shrinking just as demand for qualified salespeople is growing? The truth is, there are talented people waiting to be hired. The challenge is learning where to look. A good company must continually prospect for promising salespeople.

Coming issues and events that will change the USA

Several situations loom that need to be confronted. Folks who have followed my list of predictions since 1985 have to admit I nailed them all correctly. Several network shows had my list and have interviewed me. Here’s what’s coming:

How to sell against competitors that lie

Unfortunately, all too often, I get a call from an ad sales coaching client telling me that their nearest competitor just stole another ad deal using false or misleading data. Where this seems to be most evident is with digital audience numbers. So, what do you do to sell against a liar? The answer might be easier than you think... tell the truth. Here are six things to consider when telling the truth about your ad products.
YouTube

YouTube is no competitor. YouTube is radio’s new BFF

Infinite Dial 2014 identified YouTube as radio’s quiet competitor (https://rbr.com/infinite-dial-radios-quiet-competitor-is-youtube/), but the reality

So, your client wants to be in the commercial…Part 2

If your client has a sense of humor, but his voiceprint is deadpan, contrast him with a voice who is truly excited (maybe even overexcited) about the benefits his business has for customers, interspersed with just his unemotional “yup” or “you bet” comments. Record short phone interviews with the client’s relatives about him and build a campaign around the family stories about the client, using short clips from his family members. Or…take a “goes nowhere” story told by the owner in a flat unemotional voice, cut it apart, intersperse it with a very enthusiastic announcer and create an epic:

So, your client wants to be in the commercial-Part 1

What’s the easiest way to get a client on the air? Put them in the commercial! What’s the quickest way to make a bad commercial? Same answer! Unfortunately, there are very few Frank Purdues, Lee Iaccoccas, Victor Kiams or even Dave Thomases out there. Most clients think they can pull off being great spokespersons. Most are wrong. Are there ways you can fulfill their desire for 30 or 60 seconds of fame and still make a commercial that works? Yes.

Interview: DJ A-OH, PD of 103.5 The Beat

The flip from CCME’s WSHE Adult Hits “Variety 103.5” Miami was made 10/11/13 to “The Beat—Miami’s

FCC attributes JSAs to examine SSAs, network nonduplication and Syndex Rules

The FCC meeting (3/31) proposed to attribute Joint Sales Agreements
Viacom

Viacom ready to black out millions of rural cable subscribers

Over 100 years ago, Consolidated Communications was founded as a

Getting the most out of younger sales reps

You may find it interesting to note that an MIT study on what motivates people concluded that money is not the best motivator. Researchers concluded that once a task went beyond rudimentary skills, like assembly line work, money was not a key motivator towards increased performance. Once the skill required moved into cognitive skills like sales, there were three factors that "truly" motivated the test subjects; autonomy, mastery and purpose. I heard author Daniel Pink talk in detail about this subject and it inspired me to dig deeper and ask if the MIT findings also applied to managing younger sales people. I found that these three motivators applied to nearly every sales rep I have managed that was born after 1982. Experts refer to this age group as the "millennial generation".