Powell Challenges Cable Customer Service

0

Michael_Powell“Customer service now is unacceptable.”


That’s NCTA President/CEO Michael Powell, asked by C-SPAN to assess the cable industry’s weaknesses.

Click here to Login & view the full article & read our famous RBR+TVBR observation (Not a member? Join Today!)

SHARE
Previous articleFed Shutdown Avoided — For Now
Next articleSports Fantasy Sites Get NY Reprieve
RBR+TVBR has been reporting on the business of broadcasting for nearly three decades. Beholden to no one, it is independently owned.