NEW YORK — An international software company “that helps broadcasters create radio” has expanded its customer support staff as it seeks to grow its business as a digital provider for AM and FM stations.
Joining Aiir, led by Chief Executive Officer Ricki Lee, a UK citizen who holds ownership interest in Upstate New York radio stations, are five individuals.
Paul Carlin, who has previously worked for UK radio giant Bauer, among other companies, joins Aiir’s customer support team in Great Britain.
At the same time, Phil Ray joins Aiir’s UK support team after working with Global and Bauer’s Free Radio.
In the U.S. and Canada, the North America customer support team sees the addition of Phil Hannon, arriving from Media Ministries.
Concurrently, former Bold Gold Media Director of Programming Chase Daniels will join Aiir in early 2024 and take a post on the North America support team.
Lastly, Alex Watson takes the newly created post of Customer Experience Specialist. Watson joins Aiir from ITV News, where he was Digital Editor for the Channel Islands, overseeing the region’s online output.
Lee commented that 2023 “has been a tremendous growth year for our business. Our
customers expect best-in-class support and experience with our products and
services. The additional members offer a wealth of broadcast experience and I’m
delighted to welcome Alex, Phil, Chase, Paul and Phil to our team.”
Aiir offerings for broadcast radio include the PlayoutONE automation system with WebVT for remote broadcasting, radio station websites and mobile apps, studio messaging dashboards
and more.
