USSI Global has promoted from within to fill the role of VP of Revenue Operations. This company veteran is tasked with leading initiatives focused on enhancing billing accuracy, customer services needs, operational efficiencies and developing scalable processes.
Earning the role is Abed Zein, a 31-year company veteran who has been Senior Director of Operations for USSI Global’s Digital Signage Solutions unit.
“Abed has built an exceptional career by combining deep technical knowledge with outstanding operational discipline and an unwavering commitment to our customers,” said Dan Roberts, Chief Financial Officer at USSI Global. “He understands our business from every angle because he has helped build it over the past 30 years. His ability to develop scalable processes that improve accuracy, protect revenue and enhance the customer experience makes him the ideal leader to guide this important strategic function as USSI Global continues to grow.”
Zein commented, “Our customers trust us to deliver exactly what we’ve promised, and that same level of precision should extend to every aspect of the engagement. This role is about creating stronger operational processes that support our project teams, improve efficiency and ensure every customer receives accurate, transparent billing that reflects the work we’ve performed. By strengthening those processes, we also position USSI Global for continued growth while maintaining the high level of service our customers expect.”
— Brian Galante
