Consumers Complain About Phones, TV Most

By on May, 19 2016 with Comments 0

FCCBilling disputes top the list of consumer complaints about television.

According to the FCCs consumer complaint data center, more than 17,000 complaints (38%), have been received about billing.

Loud commercials are next at 13% and indecency at 12%.

For radio, indecency tops the list at 16,000+ complaints (14%), followed by pirate radio at nearly 800 complaints (6%).

Overall, 70% of the complaints are phone-related, followed by Internet (17%), TV (9%) and radio (2%).

The FCC says the online platform will provide the public with more information about consumer complaints and tools to customize how they view the data.

About The Author: Leslie Stimson has been a reporter for 35+ years, starting in radio news. She’s spent the last 20 years reporting for radio trades.

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